The request: We were asked to help the trader establish the link between the company’s sustainability goals and their business operations for different divisions, and create ways to measure success.
Activities: NewForesight developed a Theory of Change and KPI framework, aligned with the client’s sustainability agenda which would help them to measure progress against goals and communicate (report) externally. We helped to operationalize the ToC into M&E tools such as a performance dashboard which tracked the operations across the client’s different origins. We also developed the M&E handbook and the learning agenda, while building the team’s capacity to further use the tools and implement M&E processes.